The £750 pilot

Pay only if it works. Here are the rules.

Clear rules protect both sides. You know exactly what you pay for, and we both know what counts as success before any work starts.

How we measure the time saved

1. 01Before we start

   We agree in writing: the one task, who times it, and how many times a week your team does it. The weekly number comes from your own records.

2. 02Week 0: time it today

   Your team times the task 5 times, the normal way, on our one-page timer sheet. We take the average.

3. 03End of week 3: time it again

   The same people time the same task 5 times with the assistant. We take the average again.

4. 04The sum

   Minutes saved per task × times a week ÷ 60 = hours saved a week. The assistant also counts how often it was used, so both sides can check the weekly number.

Example: a client letter took 30 minutes, now 8. That is 22 minutes saved. Your team writes 15 a week. 22 × 15 ÷ 60 = 5.5 hours a week.

What happens at the end of week 3

• 5 hours a week or more

  We send the £750 invoice. You pay within 14 days. Then you choose how to keep it running (see below).

• Under 5 hours a week

  You choose. We remove the assistant and you pay nothing. Or you keep it, pay the £750, and choose how to keep it running.

• Your team hardly used it

  If use is below the weekly number we agreed, it was not a fair test. We add one extra week and measure again.

• The second timing is not done

  If it is not done within 2 weeks of the end of week 3, the assistant pauses until it is. It is a trial, not free use.

After the pilot: how you keep it running

• On our private server

  Add a monthly plan: Care from £150 a month, or Managed from £1,000. Hosting on our private UK/EU server is included in both.

• On your own computer

  Buy a small computer from us (paid before we order it) or from our list. We move the assistant onto it. You own it, with no monthly fee.

• You have 30 days to choose

  After the pilot invoice you have 30 days. If you choose neither, we send you all your data and remove the assistant from our server.

Your data is always yours, whichever you choose.

Other questions

• Is the 5 hours a promise for every week, forever?

  No. It is one test, at the end of week 3. It shows the set-up works for your firm. After that, how much time you save depends on how much of that work you have, and how your team uses it.

• What if it saves less time later?

  Common reasons are fewer cases, new staff or new templates. With a care plan we check it every month and tune it. With the managed plan, a month under 5 hours is free. Without a plan, we fix it for a fixed price.

• Which firms can do the pilot?

  On the first call we check that your team spends at least 8 hours a week on the task today. If it does not, 5 hours saved is not realistic, and we tell you so. We do not start a pilot we expect to fail.

• Do you come to our office?

  No need. The pilot runs on our private UK/EU server, and your team uses it in a web browser. We set it up remotely. Training is a live video session, recorded, with a one-page guide. We can visit if you want, priced in your quote.

• What does the pilot cost us besides the £750?

  Nothing. The pilot runs on our private UK/EU server, at our cost. There is no hardware to buy.

• Can we have it on our own computer instead?

  Yes, after the pilot. We give you a quote for a small computer: the price we pay plus a small margin, shown on the quote. You pay for it before we order it, and it is yours to keep. Or you buy it yourself from our list, and we set it up. Until then, it runs on our private server.

• Who is responsible for the work?

  Your firm. The assistant drafts, searches and flags. A qualified person at your firm checks every draft before it leaves. It never sends, files or gives advice on its own.

• What about client data?

  We sign a data processing agreement before we see any file. Your data stays on a private UK/EU server only your firm uses, or on your own computer if you choose one. If you stop, we remove our access and delete any copies we hold.

• Can we add more tasks during the pilot?

  The pilot is one task, so the test stays clean. More tasks get a new fixed quote after the pilot.

These rules go into a short written pilot agreement that we both sign before we start. Questions? contact@cmsolutions.tech